Frequently Asked Questions

Everything you see on our website is available directly to be purchased from our home-based store (based on appointments) or on the website. You can also pre-order and order customized products as long as the combined weight of the products is more than 250 grams.

Most of our items are made of pure and real silver. All of these products come with a 925 hallmark etched on the article

Silver tarnishing is a natural process and if it is getting tarnished, you know that it is real silver Our products have gone through an anti-tarnishing process which gives you more time to adore the beautiful artisan’s finish and also the natural aging process.

• Don’t wear it while taking showers and during workouts
• Wipe off the moisture with a dry cloth or a tissue before storing it
• Don’t use silver cleansers in the market on antique finish items. Using these will deplete the finish
• Store it in a dry ziploc or container to slow the aging process

You can book an appointment through our Website, Phone, or Social Media.

We are available 24/7. At your service, delivering smiles and silver.

We ship all over the United States and are currently working on shipping to other countries.

As of now, no. But we are in talks with Pirates to ship our products internationally

We are faster than Santa! Once the order is placed, we ship it the next business day. For customized and pre-orders, it takes between 4-6 weeks. 

You can choose from 1 Day, 2 Day, 3 Day, and Ground Shipping.

1. Take a picture and send us within 48hrs
2. We will send you a return label and you can ship it back for free

After getting the product, we will either refund you the full amount or replace the product.

We only take returns on damaged products with manufacturing defects.

1. Take a picture and send us within 48hrs
2. We will send you a return label and you can ship it back for free

After getting the product, we will either refund you the full amount or replace the product.

We will process the refund as soon as we receive the product.

Our superfast delivery comes with a disadvantage. Sorry, you can’t cancel or edit an order once it is shipped

You can fill out the form on the “Contact Us” page and we will get back to you faster than Flash.